Friday, March 24, 2017

Blackboard Upgrade Scheduled for May

Blackboard will be performing an upgrade to our system beginning Sunday May 21st. Blackboard will be down for a significant period of time. Blackboard will be down starting on Sunday the 21st until Thursday May 25th. We know this is significant downtime and it will be very inconvenient for a number of people.

This upgrade will provide us many benefits in the future, such as less downtime for upgrades and security patches. We will receive updates and new features much faster than previously. We will also be ready for the new Blackboard they have deemed as Ultra. To learn a little bit more about this new Blackboard you can go to their blog posting here. This change to ultra will not be happening during this upgrade but at a later time.

If you have any concerns or want to have more information feel free to contact us at or 913-588-7107.

Thursday, March 23, 2017

Blackboard Server Restart 3/23-Resolved

Due to an issue with Blackboard we are restarting both Blackboard servers to resolve the issue discovered starting 2am on 3/23/2017. We apologize for any inconvenience this may have caused.

This issue has been resolved and blackboard is running normal. We apologize for any inconvenience this may have caused. 

Monday, March 20, 2017

TechSmith Relay Maintenance

TechSmith Relay will be down for a few minutes tonight, around 10PM.  We don't anticipate that this maintenance will take very long, but please plan your recordings accordingly.  If you do have issues with any of your recordings please let us know.  We will do our best to resolve and problems you may encounter.

Thursday, March 16, 2017

Digital Disruption Webinar - April 5

As described in the 2016 Information Resources Annual Report, information technology has a unique and critical role in transforming KUMC. If you’re interested in learning more about how Digital Disruption is reshaping the way people and businesses engage using technologies, join us for this exciting Gartner webinar - Top Predictions 2017 and Beyond: Surviving the Storm Winds of Digital Disruption.

Date: Wednesday, April 5, 2017
Time: 12 noon – 1 pm
Location: 1025 Orr Major

Description: The evolution of technologies in the era of digital is supporting three business movements that are reshaping the way people and businesses engage using technologies. Digital assets that can be manipulated through algorithms are being created. And when those algorithms get smart, the whole game changes. This webinar examines the predictions that highlight how the future will evolve in a movement toward an autonomous world of human-machine cooperation.

·         Which technologies (e.g., blockchain, artificial intelligence, IoT) are key to the next evolution of business?
·         How the disciplines of digital business, algorithmic business, and artificial intelligence are linked?
·         What surprising predictions will expose areas of concern and opportunity for a world of digital engagement?

Bring your own lunch and learn with us. No RSVP needed.

Questions? Contact Dave Antonacci (x8-7144).

Thursday, March 9, 2017

Techsmith Relay Scheduled Maintenance (3/20)

To resolve a security vulnerability we will be performing maintenance on Relay starting at 9 AM on March 20th and ending by 10 AM. We don't anticipate much downtime. We apologize for any inconvenience this may cause.

TechSmith Relay Portable Recorder

Have you ever wanted to record a presentation with Relay but you couldn't use a computer with the desktop Relay application installed on it?  This can happen if you travel off campus, need to use a KUMC Hospital computer, or encounter a technical issue with a KUMC classroom computer.  Never fear!  The TechSmith Relay Portable Recorder is here!

The portable recorder is practically like using the desktop application except the application is installed on a USB flash drive, therefore giving you the ability to use Relay on any computer that has a USB port.  To use it simply launch the Relay recorder from the flash drive, enter in all the required information, and begin your recording.  After you are finished, save the recording and take the flash drive to a computer with the desktop version of Relay installed on it. You will then plug in your drive and launch the portable recorder again.  This will prompt the desktop application to open, and the system will notify you that it has found saved presentations.  Follow the prompts and upload as many saved recordings as your little flash drive can hold!  Keep in mind that recordings take up about 4GB of space for every hour of recording.

To download the portable recorder visit, and navigate to Client Downloads.  Next, scroll down, and click on Download Portable Recorder.  You can also find more detailed information about this process at

Don't forget, if you have any issues with the portable recorded you can contact Teaching and Learning Technologies at 588-7107 or, and we'll help guide you through it.

Monday, March 6, 2017

Scheduled Blackboard Maintenance (3/7)

Due to a minor issue with Blackboard we will be restarting the servers starting at 12:01 AM to 1 AM on March 7th. Please do not start anything you can not complete before this maintenance window. We apologize for any inconvenience this may cause.

Saturday, March 4, 2017

Unscheduled TLC Outage - RESOLVED

Due to an issue TLC is currently down. 
TLC began having issues around 3:00 AM on Saturday morning. We are working to resolve the issue as quickly as possible.

UPDATE: The issue with TLC is resolved and TLC is now functioning normally again. This outage was from Saturday 3/4 at 3:00 AM until 3:00 PM. We apologize for any inconvenience this might have caused.