Wednesday, September 20, 2017

Panopto Outage

There was a brief Panopto outage between 4-5pm today.  It was due to an issue with the server.  If you experience any problems with your recordings please contact TLT. 

Monday, September 18, 2017

Faculty Spotlight: Moya Peterson

When I was asked to teach NRSG 813- Applied Drug Therapy, I was nervous and excited.  I wanted to try new ways to teach this content online.  I read and I consulted my colleagues in TLT for the best practices.  At the time they seemed a little extreme, but now I cannot think about teaching any other way.  The class consists of a new topic each week- basically a new bodily system- and the drugs that treat diseases that occur commonly in that system.  Although nurses give lots of drugs, most of our students enter this course with a narrow view of pharmacology.  They are comfortable administering inpatient drugs for the conditions that they care for in the hospital. So it is my job to introduce them to the art and science of selecting the proper drug for every system in the body.

For the first section I developed a family- two children, two adults and two elders.  Each week at least one member of that family developed a problem that the students had to determine a treatment for their assignment. After they read the brief outline of the symptoms and other relevant health information on the patient they made their drug selections and posted their conclusions on a discussion board.  This was followed by a weekly quiz. The literature I had reviewed indicated that review questions on material that had already been tested on are important to the learning process so after the first week the quizzes also contained about 3 questions from previous material.

The second section we changed the structure of the discussion boards.  My colleagues in TLT said that there was a need to vary the method of the boards so that students learned from a variety of approaches.  For part of this section the students were given a patient or two with an age, chief complaint(s), allergies and diagnosis, and instructed to present their findings  and treatment plans based off of this information.  The students were asked to use the Screencastomatic* website ( to present their completed assignment rather than submitting it in writing.  On that website one can record up to 5 minutes of video for free, which is then converted to an mp4 file. I asked them to record this as if they were precepting with me.  If there was information that needed to be added then they were free to make up the information.  Since most of them were unfamiliar with precepting I also included a video of me precepting with a provider to provide some direction for them.  I asked them to tell me about the patient, their physical exam findings, the diagnosis, their choice of treatment and their rationale.  They then posted their videos on the assignment's discussion board.


They all did a good job, but what I did not expect was the reaction of the other students.  The discussion on the board was very active.  The students really enjoyed this activity and the discussion that followed was robust.  The remainder of this section was given to the family again and they had questions about various controversial topics and treatments – the students were asked to discuss the topic and include two articles- one from professional literature and one from the lay literature.  I think that it is important for us to know what our patients are reading.  The students found print articles, websites, and clips from Dr Oz.  They began to realize why these topics were so problematic for our patients.

The last part of the semester, I gave the students each a topic and asked them to discuss the topics and then post an open ended discussion question for the class.  They were responsible to direct the conversation throughout the week and then write a summary of the discussion at the end of the week. I think that my students this summer benefited most from these strategies.  

That was the third time I had taught the class and each time I had changed the boards.  But now I think that I have a system that reflects a variety of learning strategies,  and a variety of ways to promote learning and develop a knowledge base.  However, this is not to say that this is a painless process.  The students have a difficult time with this much self direction.  When education first went online it was difficult for the students to adjust to learning without the lectures and the classroom.  So PowerPoint and voice overs replaced that.  Now the students have adjusted to that and it is difficult again for them to adjust to a more self directed learning style.  They have a tendency to think that I am in absentia and not teaching.  They are having difficulties understanding that I should not be the one responsible for  what they are learning.  As this new method is accepted more widely in the university environment  our future  students that have been exposed to this in the secondary level will embrace this learning methodology.  It has always been our role to press the boundaries of education and push them forward.  This approach to teaching is doing just that.

Moya Peterson, Ph.D., RN, CPNP, ARNP
Clinical Associate Professor

* This course took place before the introduction of KUMC's new lecture capture and video content management tool, Panopto, which is now the recommended video platform for integration into KUMC's online Blackboard courses.

Thursday, September 7, 2017

Preparing Panopto for KU Course

Some faculty at KUMC teach courses in the KU Blackboard LMS. KU uses a video management system called Kaltura. At KUMC, we use Panopto. If you would like to host your videos in Panopto but want your KU students to have access, follow the steps in this video tutorial to set up a Panopto folder correctly.

If you have additional questions, contact TLT at 913-588-7107 or

Monday, August 28, 2017

Moving Relay videos to Panopto

If you have any Relay videos that you would like to kept and manage in Panopto, I made a video on how to accomplish this. Enjoy!

If you need any additional help moving video files to Panopto, please contact TLT at or 913-588-7107.

Tuesday, August 22, 2017

The new version of the Adobe Connect Add-in will be mandatory on Sept. 9th, 2017

The current version of Adobe's Connect add-in software is expiring on September 9th, and all users that share content within their Connect sessions must update to the newest version.  The Connect Add-in allows users to share their screen and other content like PowerPoint presentations, images, and music.  Users can update before and after the September 9th deadline.  If you are running Windows follow this link to update.  Mac users follow this link

If the Add-in isn't updated, users will not even be able to enter their meetings. 

If you have any questions please contact TLT-EdTech by calling 588-7107 or emailing

Wednesday, August 16, 2017

Upcoming Scheduled Maintenance

ExamSoft will be conducting scheduled maintenance on the legacy portal on August 26th. We expect the maintenance period to begin at 10 pm ET and conclude at 11:30 pm ET. During this time, the ExamSoft portal will be inaccessible. Exams that were previously posted will be available for download. Additionally, uploads completed during the maintenance window will successfully upload, however they will not complete processing until after the maintenance has ended. This means that you will not see the uploads within the portal or receive any email confirmations until after the maintenance period.

For updates during the maintenance period and for notification on when the maintenance has concluded, please visit

Thursday, August 10, 2017

Blackboard Maintenance 8/10 - 8/11

Blackboard will be running maintenance tonight from Thursday at 11 pm until Friday at 1am.
While they anticipate no interruption in service as a result of the work, there may be brief periods of intermittent connectivity.
We apologize for any inconvenience this may cause.

Wednesday, August 9, 2017

TLC Scheduled Maintenance

TLC will be unavailable during the following times due to scheduled maintenance.

Please do not plan on completing training during this time:

Thursday, August 10, 2017 4:30AM - 4:40AM CST

Friday, July 28, 2017

Blackboard maintenance (7/30)

Blackboard will be running a required maintenance this Sunday from 3am to 3:30am July 30th.
Very little impact is expected and any downtime will be limited to one to two minutes at most.
Users will experience slowness or a temporary "page cannot be displayed" error during this time.
Please do not start anything you can not complete before this maintenance window.
We apologize for any inconvenience this may cause.

Monday, July 17, 2017

ExamSoft Administration Certification

Ron Knight and Jessica Smith have successfully completed ExamSoft’s newly created certification process to become certified ExamSoft Administrators. Tim Doughty is in the process of finalizing his certification and expects to have it completed in the very near future.

Bring Your Own Device (BYOD) Testing

Beginning this summer with the School of Medicine’s Pre-matriculation students, the SoM will be making the move to bring your own device (BYOD) testing for incoming first year medical students. The introduction of BYOD testing allows the School of Medicine greater flexibility in where exams are given. Instead of being confined to the Testing Center, they will be able to test in the large classrooms in the HEB. While for the immediate future Testing Services will schedule computer labs as backups in case of major exam issues, once the initial implementation period has passed, the move to BYOD will free up lab space and give Testing Services some much needed flexibility in their scheduling. Additionally, the development of BYOD testing will allow greater ease in the use of alternate sites for distance learning students.

Thursday, July 6, 2017

Blackboard Phishing Emails

Some KUMC users may have recently received emails claiming their Blackboard account has changed. These emails are not authentic. If you receive such an email, do NOT open the attachment or submit any requested information. Just a reminder, always be aware of phishing attempts and any suspicious emails which ask for your username and password or personal information. If you have any questions or have been impacted by a phishing attempt, please contact Information Security as soon as possible or call the Jayhawk Tech Clinic at 8-7995.

Monday, June 26, 2017

ExamSoft Scheduled Maintenance

For ExamSoft Administrators:

From Examsoft Support:

On Saturday, July 1st, we will be conducting maintenance on the ExamSoft Portal from 7:00 AM ET until 8:45 AM ET. Your portal may be accessible during this period, however you will be unable to save any changes or create any new content within your portal during this time. Students should be able to download and upload their exams without issue, however you will not see the activity, such as exam downloads and uploads that occur during the maintenance period, until after the maintenance has concluded. If you are administering exams during this period, you should have exam takers download their exams prior to exam day.

Wednesday, June 14, 2017

Importing a Test created in Word into Blackboad

A common request by faculty is how to import a test that was created in Word into Blackboard. TLT has an app that can assist in this, as long as the Word (or text file) is formatted correctly.

Process to get your Word Test into Blackboard:
  1. Get your Word (or text file) test formatted correctly by following instructions in this document.
  2. Contact your TLT Liaison or eLearning Support Specialist with the course, semester, and name of the test so that they can do the conversion and import into Blackboard.

TLC Scheduled Maintenance

A scheduled maintenance on the email servers will be performed and All TLC email services will be offline during this maintenance period.

Friday, June 23, 2017 5:00AM - 10:59PM CST

Friday, June 9, 2017

Useful Blackboard Features

On Blackboard's homepage, faculty and students will be able to take advantage of three useful additions:

Blackboard Browser Test -

Displays a short report on any browser incompatibilities, links to how one can resolve those, and also tests for compatibility with Microsoft Office programs and Adobe Acrobat.

On Demand Help
Students and Faculty can now access brief tutorials on Blackboard from the homepage.  Faculty can receive information on how to include discussion boards, assignments, tests, etc.  Students can receive information on how to access and submit them.

Bb Student App
Links to install Bb App on personal devices can also be accessed.  The app allows faculty and students to check and monitor their course(s) from their mobile devices (supports IOS, Android, or Windows).

Thursday, June 8, 2017

Blackboard is currently unavailable - RESOLVED

Blackboard is currently unavailable.  They are aware of the issue and are currently working to resolve.  This post will be updated when the issue has been resolved.
This issue is resolved. We apologize for any inconvenience this may have caused.

Wednesday, June 7, 2017

TLC Scheduled Maintenance

TLC will be unavailable during the following times due to scheduled maintenance.

Please do not plan on completing training during this time:

Sunday, June 18, 2017 11:00PM - 3:00AM CST

Publishing Examsoft Test Scores to Blackboard

Those of you how use Examsoft for testing now have the option to push test scores directly to your Blackboard GradeCenter. You will first have to contact your TLT Liaison to get it set up. Download the pdf below for instructions on how to accomplish.

Benefits of this Process:

  • Once set up, pushing scores from Examsoft to Blackboard is a quick process.
  • No manual adding of scores.
  • Reduce errors in transcribing scores.

Adding Closed Caption file to YouTube or Office Mix

If you create a voice-over PowerPoint (VOPPT) or video, best practice highly recommends that you provide closed captions when you publish it to the world (or your class). Follow these steps below in order to convert your transcript to closed captions.

Note: If you do not have a transcript, there are additional paid resources that can transcribe for you, or you can use YouTube's auto-transcription to get most of your presentation transcribed, and then do some manual editing.

Directions for YouTube

  1. Have your completed transcript and your video ready to upload to YouTube (How to convert VOPPT to video). The transcript should be in a Word file or text file and video in mp4 format (preferably).
  2. Log into YouTube and upload your video file. This will take some time to process.
  3. Go to your Video Manager in YouTube.
  4. Select "Edit » Subtitles/CC" for the video you are adding captions.
  5. Choose "Add new subtitles or CC" button, and choose "English."
  6. Choose "Transcribe and auto-sync" button
  7. Copy and Paste your text into the box or choose "Actions » Upload a File". Then, click "Set timings" in order to process and sync text with video.
  8. This process will that some time for YouTube to sync. The button will become green when completed. You will notice that YouTube has an Automatic process, but this will not be as accurate as your transcript.
  9. Review your video now with captions and make any changes necessary. Finalize your captions by clicking the "Unpublished" button. If you make additional changes, you will have to publish again.
  10. You can now share your YouTube video will captions.

Directions for Office Mix

Office Mix is an awesome add-in to PowerPoint to make your presentations more interactive with video, quizzes, and markups. Click here to learn more about mix and how to add it in PowerPoint.

  1. Once you have completed your VOPPT, you will have to upload to the Mix website. Click the "Upload to Office Mix" button.
  2. A side bar on the right will appear. Select "Next."
  3. You'll need to sign in with your Office 365 account to continue. Once you have signed-in, select "I'm uploading a new mix." and make sure to check the "Enable playback on mobile devices" box and click "Next". This will convert your VOPPT to a video. So, this process will take some time to generate the video.
  4. Once done processing, click the "Show me my mix" to continue to the Office Mix website to access your uploaded presentation.
  5. On the Mix website.
    1. Update the Title
    2. Set the Category and add Tags
    3. Set permissions to "Unlisted" to enable sharing
    4. Here is the link you will copy to share
    5. Click "Download Video" to get a copy of the video
    6. You will click this button when you have your caption file ready to upload (in step 10).
  6. As PowerPoint and Mix do not caption your presentation, you will need to download the video and upload to YouTube. Follow the directions above to caption your video in YouTube.
  7. In YouTube, you will need to download the caption file. Go to "Actions" and select "Download -> .vtt"
  8. Now, you will need to convert the .vtt to a .ttml file for Mix. Go to: and upload the .vtt file, select the "Timed Text 1.0" format, and then "Convert" button.
  9. The downloaded file will be an .xml file type (probably called "captions.vtt.xml"). You will need to can the file type to .ttml by simple renaming the file to captions.ttml.
  10. Finally, go back to the Mix website, and upload the .ttml file.