Tuesday, July 7, 2015

ExamSoft Service Outage RESOLVED

UPDATE: Full access to ExamSoft has been restored as of approximately 2 pm Central this afternoon.

ExamSoft is investigating reports of an unplanned nationwide service outage.  At this time, reports indicate that users are unable to access the ExamSoft portal as well as certain other processes such as registration and the download of exam files. Testing Services at KUMC has verified that we are unable to access the ExamSoft portal at this time.

A backup system has been activated to process SofTest uploads and those uploads are being sent to ExamSoft servers normally and exam takers should continue to see the green check mark which validates that the upload has completed.

If you have any questions about this outage or its impact on testing scheduled for today, please contact Tim Doughty (8-1471) or Phil Wilhauk (8-7292) in TLT.

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