Monday, February 18, 2013

New to TLT - Shane Minsey

In October TLT-Media gained a new Classroom Support Specialist- Shane Minsey.   Shane is a recent graduate of The Arts Institutes International- Kansas City with a degree in Digital Film making & Video Production.  While attending school at the Institute, he also worked as their IT Assistant supporting classroom technology.  When Shane is not diligently learning the ins and outs of our University classrooms, he enjoys writing and film making.  Shane is fast becoming the go-to-guy for classrooms in TLT-Media and already a valued member of the team.

Thursday, February 14, 2013

Applying the Quality Matters Rubric Workshop

We will be offering our annual Applying the Quality Matters Rubric Workshop for KU Medical Center Faculty. This is an all day workshop which is designed to help faculty certify the quality of their online and blended courses. 

Date:  March 5th 2013  from 9:00 am to 4:00 pm
Location:   ORR Major 1007

The Applying the Quality Matters Rubric (APPQMR) workshop is centered on the QM Rubric and the process of using the QM Rubric to review online courses. It is intended for a broad audience, including but not limited to faculty, instructional designers, administrators, and adjunct instructors who wish to understand more about the QM Rubric and process of course review.

There are a limited number of seats for this training so please contact your TLT Liaison if you are interested in attending this workshop.

New to TLT - Julie Zimmerman

Julie Zimmerman comes to us from Lakeview Middle School in Parkville, MO, where her duties ranged from training 7th and 8th students and teachers on using Google Documents and Blackboard, to creating book displays and a website for the Library Media Center.  Zimmerman earned a Master of Arts in Library and Information Science from the University of Iowa. She also holds a Bachelor of Arts in Political Science and Communication Studies from the University of South Dakota. Originally from Iowa, Julie enjoys the warmer weather that Kansas City offers and is excited to get started as an eLearning Support Specialist for the School of Nursing.

User Reported Problems when using Chrome with Adobe Connect

When participating in or hosting an Adobe Connect session, users have reported problems when using the Chrome Browser. These issues consist of users unable to connect their audio, hear others during a session, voices becoming distorted when speaking, and unable to share their screen. At this time, it is recommended to use Internet Explorer, FireFox, or Safari when hosting or attending a meeting within Adobe Connect.

Blackboard Begins - Summer 2013

Starting May 28th, Blackboard will go LIVE. When faculty, staff, and students return from Memorial Day, they will be interacting in the online learning management system known as Blackboard. As for ANGEL, faculty will still have access until June 14th, but only through a direct weblink. All ANGEL links throughout the KUMC website will be updated or will redirect everyone to Blackboard.

So far, our pilot courses offering Blackboard in their classes have provided positive feedback. After getting past a learning curve, faculty have said the Blackboard's interface is "simple and clean" and seems to make sense. We haven't heard of any major complaints from students also. So far, so good.

As we migrate to the new platform, each schools' educational technology liaison has put together training plans for their faculty and staff. In addition to these trainings, the TLT department will also be offering additional one-hour overview sessions in March and April to discuss particular features of Blackboard. These sessions are open to anyone with no RSVP required. The topics, dates, and locations include:

Overview of Blackboard and Features
  • March 13, 11am to noon; 1025 OrrMajor
  • March 14, 1pm to 2pm; 1025 OrrMajor

Blackboard Mobile
  • March 27, 11am to noon; 1025 OrrMajor
  • March 28, 1pm to 2pm; 1025 OrrMajor

Blackboard Grade Center
  • April 10, 11am to noon; 1025 OrrMajor
  • April 11, 1pm to 2pm; 1025 OrrMajor

Blackboard Discussion Forums and Groups
  • April 24, 11am to noon; 1025 OrrMajor
  • April 25, 1pm to 2pm; 1025 OrrMajor

In addition to these resources, there is also many instructional videos offered by Blackboard for those who cannot make the above sessions or just want to get started learning Blackboard. Those videos and resources can be found at: 

If you have any questions regarding training and the transition to Blackboard, contact your school's edtect liaison or email TLT EdTech at

Classroom Updates

We are steadily embracing and facilitating the paradigm shift toward the flexible classroom model.  We started by adding casters to the 4th floor Orr-Major labs tables.  When that was well received, we purchased rolling tables and chairs for the first floor Orr-Major small classrooms and our newest Centrally Scheduled addition, 1101 Delp.  Not only do the chairs roll, but they stack nicely and are color-coded to help with accountability.

In future months we will be giving the same flexible treatment to rooms in the School of Nursing.  More on SON changes in our next report.

The classrooms overall have been given fresh coats of paint, ceiling tiles replaced, and ceiling grids freshened up.

We have acquired more Centrally Scheduled Space on the ground floor of the Student Center building and have reacquired Wahl Hall West Auditorium.  Plans for renovation, furnishing, and equipping these areas are currently under way.  More on those later.

New Online Room Request Form

With the integration of Instructional Services (IS) into Teaching & Learning Technologies (TLT), we have integrated the IS website into the TLT website. As part of this project, we increased your ability to schedule classrooms online. These capabilities now include:

Room Lists: You can obtain up-to-date information about every classroom, auditorium, and conference room managed by TLT-Media--including room pictures, seating capacity, and installed equipment.

Web Reports: This online tool allows you to search availability of our rooms for specified dates and times. (Requires Internet Explorer.)

Online Request Form: Complete and submit this new form to request a room for your event. Your request is forwarded to TLT-Media, who will contact you and discuss your event needs.

Interactive Map: Though not directly part of the TLT website, this great new campus tool provides an interactive Google map to our auditoriums, conference centers, and atriums.

Of course, you also can continue to call TLT-Media Scheduling at 913-588-7326 or email us at

Monday, February 11, 2013

Angel, Blackboard and Chalk Down RESOLVED

This is was resolved at approximately 11:40 am.  All systems appear to be working normally now. 

Several sites including Angel, Blackboard, Chalk and CAS are currently inaccessible.  IR is working to resolve the problem as quickly as possible.  Thank you for your patience.

Blackboard Social Learning Cloud Upgrade - Wednesday, February 13

Blackboard will be upgrading the Social Learning Cloud this Wednesday, February 13, 2013 from 9am to 1pm to deploy new features and fixes.  During this deployment window, users may experience a brief error when using the Social Learning tools. Retrying the action should succeed. Social Learning tools that will be affected include Cloud Profiles, People, Messages, and Spaces.

This will only affect the Social Learning Cloud features in Blackboard.  The rest of Blackboard should be unaffected by this upgrade.

Friday, February 8, 2013

Viewing QuickTime Video in Browsers

For Windows 7 Users:

To view Quicktime videos in either Internet Explorer or Firefox, you will need to launch the browsers as administrators.  To do so:

  1. Click your Start Menu
  2. Right click on either Internet Explorer or Firefox
  3. Choose "Run as Administrator"

Should you not do this, you will see the following display when you try to view the video:

Thursday, February 7, 2013

What's a MOOC?

Massively Open Online Courses (MOOC) are a hot topic in education. Basically, a MOOC is a specialized online course format that allows anyone to take the course--with no limit on attendance. About 160,000 students enrolled in one of the more famous MOOCs, an artificial intelligence course taught by Sebastian Thrun at Stanford.

Enthusiasts see MOOCs as revolutionizing learning and schooling, while critics have concerns about quality and low course completion rates.

To learn more about MOOCs, see the EDUCAUSE “Seven things you should know about MOOCs” article.

Tuesday, February 5, 2013

EBSCOhost Electronic Journals Unavailable Off-Campus

Update: 2/6/2013
It has been identified that this issue is the result of a combination of Ebscohost, Adobe Reader and Intenert Explorer 9. If you are affected by this issue, a workaround for this issue is available:

The full-text of a number of the Dykes Library’s electronic journals are not accessible off campus; specifically those provided by EBSCOhost. Please be aware that if you are working off campus, this may affect your ability to successfully access articles provided within your course. The library’s technical team is working to quickly resolve this issue.

Monday, February 4, 2013

Scheduled Blackboard Maintenance (2/5) - Finished

the maintenance has been completed and Blackboard is back up and functioning normally. We apologize for any inconvenience this may caused.

Friday, February 1, 2013

Scheduled Blackboard Maintenance (2/4) - Finished

The maintenance to Blackboard has been finished and Blackboard is functioning normally again. We apologize for any inconvenience this may caused.

Blackboard Profiles issue - Update

The Profiles are now functioning intermittently. We are working to resolve this issue as quickly as possible. We apologize for any inconvenience this may caused.