Tuesday, December 31, 2013

Blackboard Upgrade (January 2-3) COMPLETE

UPDATE 2:36 PM 1/2/14:  The upgrade has been completed.  Blackboard is available.
Blackboard will be unavailable beginning at 7 am on Thursday, January 2 while we upgrade to Service Pack 13.  This upgrade will continue until 6 pm on Friday, January 3.

Service Packs 12 & 13 introduce several new features to Blackboard.  More details are available here:
SP12 New Features
SP13 New Features

Thursday, December 26, 2013

Scheduled Blackboard Outage (12/27) - Completed

We have completed the maintenance to Blackboard and it is now functioning normally. We apologize for any inconvenience this may have caused.

Wednesday, December 18, 2013

IR Server Updates - Friday December 20

Information Resources will be applying monthly Microsoft security patches to multiple servers between 6 pm - midnight the evening of Friday, December 20.  As a result, users of Adobe Connect or Camtastia Relay may experience a brief outage during this time frame as the servers are rebooted.

Blackboard is unaffected by this maintenance.

Wednesday, December 4, 2013

Scheduled Blackboard Outage (12/6) - Completed

The maintenance to Blackboard has been completed and it is now functioning normally again. We apologize for any inconvenience this may have caused.

Saturday, November 23, 2013

KUMC Exemplar Courses: Monday, December 2, 2013, 12 noon - 1 pm, 4024 Nursing/Varnes then moving to B018 Nursing

Please join us for another session in which KUMC faculty demonstrate how they are using technology in their courses. In this session, see…

Chito Belchez, Jessica Gay, and Dave Martin (SoN):

In Fall 2011, the Undergraduate Nursing Program implemented an extensive curriculum revision. That revision incorporated reorganization of content, focus on conceptual teaching, team based learning, and enhanced utilization of technology. During the second year of this implementation process, it became apparent that we lacked adequate structural support for this type of teaching/learning to be optimized. In recognition and support for this change, two learning spaces (4024 and B018 Nursing) have been redesigned to allow small group work in a classroom with 100+ students.

In this Exemplar Courses session, we’ll learn from three Nursing instructors who teach in this new way in these new spaces. Come learn about how they promote student engagement and interaction. What worked and what didn’t? What challenges did they encounter and their solutions? How did students react? How did the physical classroom affect their instructional methods and effectiveness? And much much more!

No RSVP is needed. Questions? Contact Dave Antonacci (x8-7144) in TLT.

Tuesday, November 19, 2013

Pasting From Word into Blackboard

Before copying and pasting from Word to Blackboard to a discussion board or writing an Email, copy and paste your text in Notepad or the HTML editor, then paste into the text box provided in Blackboard. This strips your text of extra code that causes freezing or extra spaces and characters. Please call 913-588-7107 for additional assistance.

Monday, November 18, 2013

We've moved!

Teaching & Learning Technologies has moved to 3010 & 3014 Taylor. You can still reach us at 913-588-7107. Stop by and see our new place!

Tuesday, November 12, 2013


Some users in Blackboard are currently experiencing a blank screen when accessing the Ares Course Reserves system using the Chrome web browser.  Ares Support is working on a solution but there is no fix available at this time.

In the meantime, there are two possible workarounds:

  • ·         Use an alternate web browser such as Internet Explorer, Firefox or Safari (Mac only) to access Ares course reserves. 
  •  You may also resolve the issue for your current session by following these steps.
 Chrome will place a shield icon in the address bar to indicate that you are on a site with insecure content.

To allow the page to show all content you need to click on the shield. You will see a dialogue box like the one below:

Click on Load unsafe script to refresh the page. The content should now be visible.


Tuesday, November 5, 2013

Unschedule Connect Outage (11/5) - Resolved

Some users attempting to login or use Adobe Connect between 11:15 - 11:20 AM Tuesday November 5th might have experienced an issue. Some users may not have been able to login or may have experienced connection lose. This issue has been resolved and Connect is functioning properly. We apologize for any inconvenience this may have caused.

Friday, November 1, 2013

Unscheduled Downtime (11/1) - Resolved

Users trying to get to a web site ending in kumc.edu would have had trouble logging in or using those sites between 1:30 - 1:52 PM Friday November 1st. We apologize for any inconvenience this may have caused.

Wednesday, October 30, 2013

Scheduled Firewall Maintenance (11/3)

Networking will be performing maintenance on KUMC's Firewall. Because of this maintenance Blackboard, Camtasia Relay, Adobe Connect, and Chalk may be unavailable or slow to do things between 7:00 -7:30 PM Sunday November 3rd. We apologize for any inconvenience this may cause.

Monday, October 28, 2013

Copying & Pasting in Blackboard

We have been notified of Internet Browsers locking up when posting to a discussion board in Blackboard. Some suggestions to avoid this:

1. Before pasting from Word to Blackboard, copy and paste your post in Notepad or the HTML editor in Blackboard, then paste your work in the thread. This strips your text of extra code that causes the freezing issue.

2. Use FireFox when working in Blackboard.

For information, click here or call 913-588-7107.

Thursday, October 24, 2013

Streaming server is working again.

The Helix server (streaming media) is back online. Let us know if you have any movie or audio links that do not play correctly.

Wednesday, October 23, 2013

Unscheduled Blackboard Outage (10/23) - Resolved

Some users may have experienced an issue logging in or a loss of connectivity to Blackboard between 6:30 and 7:00 PM Wednesday evening. This has been resolved and Blackboard is functioning normally. We apologize for any inconvenience this may have caused.

Scheduled Blackboard Outage (10/24) - Completed

To resolve the issue with our Cloud/Profile service we will be taking Blackboard offline to fix it. We will be down between 6-6:30 AM Thursday morning October 24th. We apologize for any inconvenience this may cause.

Cloud/Profiles currently unavailable (10/23) - Resolved

The cloud and social profiles are available. All areas of Blackboard are functioning normally. We apologize for any inconvenience this may have caused.

Streaming media server is down this morning. Oct 23.

There will be an interruption in streaming media service this morning while we update the system. We will post when the service is back online.

Scheduled Blackboard Maintenance (10/23) - Completed

We will be performing maintenance to Blackboard on Wednesday morning 10/23 between 6 - 7:30 AM. Blackboard will be unavailable during this time. We apologize for any inconvenience this may cause.

Tuesday, October 22, 2013

Sixth Annual TLT Open House

You are invited to Teaching & Learning Technologies' 6th Annual Open House!

Event: TLT Annual Open House
Location: 4016/4024 Varnes
When: Wednesday, November 6th
Time: 1 pm - 4 pm
Phone: (913) 588-7107

Swing by anytime between 1 pm and 4 pm for snacks and conversation, meet the team behind the technology, sample some new instructional technologies, see what’s coming, and have a chance to win some excellent 3D door prizes!

See demos on 3D Printing, Blackboard Mobility App, Blackboard SP13, Media:scape, New Small-Classroom Lecterns, SCALE-UP in 4024 Varnes, Vaddio AV Bridge, Verb Boards, and more!

WHW Auditorium Open House: 11/8, 10 am

Over the last year, Wahl Hall West (WHW) Auditorium has been completely renovated from ceiling to floor. Not only is the new WHW Auditorium a beautiful facility, but its enhanced technical capabilities are a great addition to our learning spaces. Major improvements include HD videoconferencing, new seating with an electrical outlet for each seat, and more user-friendly room control system.

Please join us for an Open House tour and demonstration of WHW Auditorium. Opening remarks from Steffani Webb and Paul Terranova at 10:15 am. Demonstration of auditorium technology and capabilities by Mike Ciolek at 10:30 am. Light refreshments will be served.

WHW Auditorium Open House
Friday, November 8th
10 am – 11 am

WHW Auditorium

Unscheduled Connect Outage - (10/22)

Users that tried to use Adobe Connect between 8:00 - 8:08 AM Tuesday Morning may have experienced an issue logging into or using Adobe Connect. This issue has been resolved and Connect is functioning normally. We apologize for any inconvenience this may have caused.

unscheduled Down Time (10/22) - Resolved

Between 7:08 and 7:15 AM this morning some users may have been unable to log into Blackboard, Adobe Connect, and other systems on campus. This has been resolved and all sites are functioning normally. We apologize for any inconvenience this may have caused.

Tuesday, October 15, 2013

KUMC web sites currently running slow (10/15) - Resolved

The issue with the slowness has been resolved and all websites are functioning normally. We apologize for any inconvenience this may have caused.

Monday, October 14, 2013

Course Collaboration Tools

For class participation within Blackboard, there are several tools for student interaction. Here is a list of options you can use to encourage collaboration and participation in your courses. All of these options can be assigned points. Please call 913-588-7107 if you need assistance setting up any of these tools.

The most common form of interaction in an online course is through the discussion board using forums established by an instructor with students responding with threads. If given the option, students can subscribe to forums or threads, attach files, embed videos and images, rate and quote classmates' threads.

Journals are a personal space for students to communicate privately with the instructor. Students can also use journals as a self-reflective tool to post their opinions, ideas, and concerns about the course, or discuss and analyze course related materials.

A blog is a personal online journal that is frequently updated and intended for general public access and use. Blogs also have a commenting system, so that students can respond to and interact with one another. Instructors create and manage blogs, and only enrolled users can view and create entries and comments in them.
Wikis allow users to contribute and modify one or more pages of course related materials, providing a means of sharing and collaboration. Users can create and edit pages quickly, while tracking changes and additions, allowing for effective collaboration between multiple writers.