Thursday, December 8, 2011

Adobe Connect Service Interruption

Adobe Connect will undergo system maintenance during the following window:
StartDecember 16, 2011 at 10:00 PM CT
EndDecember 17, 2011 at 1:59 AM CT
During the maintenance window the Adobe Connect system may be intermittently unavailable. If you experience any problems with your Adobe Connect account after the maintenance, please contact TLT at 913-588-7107 or

Tuesday, November 29, 2011

ANGEL Update Outage: 12/22, 6 am - 6 pm

On Thursday, December 22nd, we will be performing ANGEL system maintenance, and ANGEL will not be available from 6 am to 6 pm that day.

This outage date may coincide with when your grades are due, so please consider this when working on your grades. We can help you export your ANGEL gradebook scores to Excel if needed.
If you have additional questions or concerns, please contact TLT at or 913-588-7107.

Friday, November 18, 2011

Camtasia Relay 3.1 Upgrade Outage: 12/13/2011, 6 am - 5 pm

On Tuesday, December 13th, we will be upgrading our Camtasia Relay system to Version 3.1. We're currently running Version 3.0. Camtasia Relay will not be available on 12/13 from 6 am - 5 pm while we run this upgrade. Sorry for the inconvenience.

Sunday, November 13, 2011

Angel Issues Resolved - Sunday November 13

Users attempting to access Angel between 4:30-7:30 am Sunday morning, November 13 may have experienced problems using the site due to technical problems. These issues appear to be resolved and Angel is functioning normally now. Thank you for your patience.

Wednesday, November 9, 2011

KUMC Exemplar Online Courses: Friday, December 2, 2011, 12 noon - 1 pm, 1014 Orr Major

Please join us for another session in which KUMC faculty demonstrate how they are using technology in their courses. In this session, see…

Sandra Bergquist-Beringer (NRSG 812: Advanced Pathophysiology)
NRSG 812: Advanced Pathophysiology was the subject of a course makeover this semester to align with Quality Matters Essential Standards and improve the visual appeal of an online course. Come see how the course is structured, what it looks like, and hear about efforts to vary learning activities in a heavily content driven course.

Kendra Gagnon (PTRS 833: Pediatric Physical Therapy)
This semester, Kendra used Twitter and wikis to facilitate class discussion and collaboration. Come learn how you may use these technologies to engage students and promote professional use of social media in and out of the classroom.

No RSVP is needed. Questions? Contact Dave Antonacci (x8-7144) in TLT.

Tuesday, November 8, 2011

Adobe Connect working again

Adobe support reports that there was an outage in our area that has been corrected. Meetings are opening now.

Adobe Connect Outage

We are currently experiencing problems with Adobe Connect. The service in unavailable. We are actively working with Meeting One and Adobe to resolve this issue and will update this post as soon as new information is available.

Saturday, November 5, 2011

Angel Outage Resolved

Angel was down unexpectedly tonight between approximately 7:01 pm and 8:46 pm due to an outage affecting both Angel web servers. The issues appear to be resolved now and Angel is back up.

Thursday, October 20, 2011

ANGEL Outage: Tonight (10/20) 10:30 pm

ANGEL will be unavailable tonight (10/20) from 10:30 pm - 10:35 pm for a critical update to the database server. Please do not start quizzes/exams or other coursework that you will not be able to finish by 10:30 pm tonight. Sorry for the inconvenience.

Friday, October 7, 2011

Teaching & Learning Technologies' 4th Annual Open House!

Swing by anytime between 1 p.m. and 4 p.m. for snacks and conversation, a chance to meet the team behind the technology, sample some new educational technologies, see what’s coming, and have a chance to win some excellent door prizes!
See demos on Adobe Connect, iClicker2, Prezi, Wordle, Vue, and more!
Event: TLT Annual Open House
Location: 4016 Varnes
When: Thursday, October 27th
Time: 1 pm - 4 pm
Phone: (913) 588-7107

Tuesday, October 4, 2011

Streaming Media Server Outage

We are currently experiencing trouble with the Helix (streaming media) server. Links to streaming media files are not working. Sorry for the inconvenience. We are working with the vendor to solve the problem and will update this post when more information is available.

Wednesday, September 28, 2011

Adobe Connect Maintenance: 9/30, 10 pm - 10/1, 4 am

Adobe Connect will undergo system maintenance starting Friday, September 30, 2011 at 10:00 pm and ending Saturday, October 1, 2011 at 4 am. During the maintenance window, the Adobe Connect system may be intermittently unavailable. Sorry for this inconvenience.

Thursday, September 15, 2011

Camtasia Relay Update: 10/3, 6 am - 8 am

We will be updating our Camtasia Relay system on Monday, October 3, 2011 from 6 am - 8 am. Relay will not be available during this upgrade time frame. Sorry for the inconvenience.

Monday, September 12, 2011

Login Issues Resolved

The certificate issues preventing users from logging into applications via CAS (Angel, Chalk, myKUMC, etc.) have been resolved. Users should again be able to login to these applications.

Login Problems

User are currently experiencing problems logging into systems which use CAS. This includes Angel, Chalk and myKUMC. IR is working to resolve the issue.

Tuesday, September 6, 2011

Best Practices Documents

While discussing how we can provide effective Educational Technology support to the KUMC faculty and staff, we have decided to create Best Practices Documents for most of the technologies we support. We will be working to create these documents throughout the next couple semesters.
We hope that these documents will provide some support, not just for the technical side of the technology, but to give some tips to use the technology effectively in the classroom or in the online course.
We have created one document so far, and are currently working on one about using Clickers.

Take a look!

For more information about the technologies and services we provide, visit our homepage.

New Resource! KUMC Online Student Orientation

Each semester, there has been an increase in online courses at KUMC, wheather it be the course is using the online part to distribute course materials, or that it has become a fully online course. Because of this, we have developed an Online Student Orientation. This orientation is geared toward assisting students who are unfamilar with online courses, or the online course technologies that we support.

You can access this Online Student Orientation by going to the link below.

The goal of this website is to increase a student's knowledge and prepare them for their online courses as well as courses that utilize online components, also called hybrid course. By completeing this orientation, they will know how to:
  • prepare for the online course
  • manage their time in the online course
  • be a successful online student
  • use the online technologies
  • check your computer to use with your online course technologies
  • get assistance and help when something goes wrong
Feel free to distribute this link to students who need assistance with any of the following technologies you use:
  1. ANGEL Learning Management System
  2. Adobe Connect Web Conferencing System
  3. Video Lectures using iTunes U or Camtasia Relay
We hope to continue to update this orientation as needed, so if you have any suggestions, please feel free to email us at

Friday, September 2, 2011

What is on the ‘Horizon’ for the advancement of teaching and learning through information technology innovation for higher education?

According to The NEW MEDIA CONSORTIUM and the EDUCAUSE Learning INITIATIVE 2011 Horizon Report, research indicates six (6) topics:
1. Electronic Books
2. Mobile Devices
3. Augmented Reality
4. Game-Based Learning
5. Gesture-Based Computing
6. Learning Analytics
For more information about the leading and emerging trends, click on 2011 Horizon Report to view or download the full report, or you can watch a short YouTube Video.

Teaching & Learning Online Course at KUMC

To help our faculty with teaching online, Teaching & Learning Technologies has developed an online course about Teaching & Learning Online at KUMC. This course focuses on important knowledge and skills needed for successful online teaching. It is targeted to faculty who are new to KUMC, new to online learning, or new to our Angel Learning System. Because it is delivered completely online, you will also better understand the perspective of an online student.

The course is organized into 6 units, each lasting a week:
  • Learning Theory and Instructional Design
  • Delivering Content
  • Communication
  • Assessment and Feedback
  • Interaction
  • Course Management and Procedures
Additionally, each unit demonstrates best practices by including a variety teaching methods, techniques, activities, and technologies. Participants are expected to actively participate by engaging in all discussions, completing all course activities, and submitting assignments. Active participation requires signing in to the course at least 2 times per week for a total of at least 2-3 hours of weekly course work. So, you will be investing 12-18 hours in this course.

The course starts Monday, October 3rd and ends Sunday, November 13th. If you are interested in participating in this course, please contact Dave Antonacci (

Thursday, September 1, 2011

Camtasia Relay - Upgraded to Version 3

On May 18th Camtasia Relay, our lecture capturing software, was upgraded to version 3. If you are a current user and have not yet upgraded your Relay recorder since then, please contact your TLT Liaison for information or assistance. Or log onto Relay using your KUMC username and password and click "download" on the right hand side of the screen.

New features of this upgrade include:
  • Add Captions to Videos
  • Improved Search Accuracy
  • Enhanced Audio Capture
For more details see, What's New in Camtasia Relay 3, or contact your TLT Liaison.

Beginning in July the most current version of Camtasia Relay, 3.1, was released. We are currently preparing to test this version and will have more information regarding an update in the future.

Exciting new features in 3.1 include:
  • Mac OS X Lion Support
  • TechSmith Fuse - Allows you to record videos from your iPhone, iPad or iPod Touch and process those videos with Relay

For more information on using Camtasia Relay in your courses see, Camtasia Relay at KUMC

Wednesday, August 31, 2011

New Web Conferencing System - Adobe Connect

A committee of faculty and staff were assembled in February to review alternative Web Conferencing Systems to replace Elluminate Live after it was purchased by Blackboard. After creating a list of requirements and going through a thorough review process, the committee selected Adobe Connect.

Upon the selection of Adobe Connect, a pilot was created for the summer 2011 semester with a campus wide roll out of Adobe Connect beginning this fall 2011 semester. What did the pilot think of Adobe Connect? Of those who answered a survey sent out by our department, 60% were very satisfied with the overall ease of use. Another 68.5% were very satisfied with the Share Pod (used for sharing PowerPoints, files, and screens.) These two categories were ranked as very important for 95.5% and 88.6% of respondents respectively. Additional features of Connect follow.
  • Present a PowerPoint slideshow
  • Direct text messaging
  • Two way audio chat
  • Video conferencing
  • Interactive whiteboard
  • Application and desktop sharing
  • Poll your students
  • Note taking
  • Recording and playback of session
  • Unlimited concurrent users

For more information about Adobe Connect and how to start using it for your courses see, Adobe Connect at KUMC

Monday, August 29, 2011

Replying to ANGEL Emails in GroupWise Webmail

A problem exists when using GroupWise webmail to reply to emails sent from ANGEL. You can reply to those emails when using webmail on Internet Explorer, but you will not be able to reply when using webmail on other browsers, such as Firefox or Safari.You can still read these emails using webmail on any browser, but you must use Internet Explorer if you want to reply to these emails through webmail.

This problem does not occur when using the GroupWise desktop program. And, this problem does not appear to occur in other web-based email systems, such as gmail, Live, or Outlook.

ANGEL is aware of the problem, but they do not have a specific time frame for fixing this problem yet. Sorry for this inconvenience.

Saturday, July 30, 2011

Adobe Connect Training

As previously announced, we are switching our webconferencing system from Elluminate to Adobe Connect. Elluminate will not be available after August 10th.

To help you prepare for this change, we've scheduled Adobe Connect training. In these one-hour sessions, we demonstrate Connect 8 and how to use its features and tools.

We have two demonstrations scheduled:

          8/10, 12 noon – 1 pm, 1014 Orr Major
          8/23, 10 am – 11 am, 1014 Orr Major

Both sessions cover the same material, so you only need to attend one session. No RSVP is needed. Just attend whichever session best fits your schedule. If you're not able to attend a demonstration, we have a recorded session available for online viewing at

Posted at 05:33PM Jul 30, 2011 by dantonacci

Thursday, May 19, 2011

Naming Files Best Practices

Many of the technologies we support for you, our KUMC faculty members, are located on Web servers. Specifically, you upload documents to ANGEL which is accessible through the Web. Oftentimes, if a document is named with special characters (e.g. & or @) or contains multiple dots before the extension (e.g. Word Document Name...doc) then it cannot be opened from a web server such as ANGEL. This blog post is to assist you in understanding how to create your documents and files Web Friendly for ANGEL.

I recommend that in order to make your files web friendly, be sure and use only letters, numbers, underscores, and dashes. Also, make sure there is only one dot before the file extension.

Good Examples to Follow:
If your file is named something like "Project One & Project 2 Instructions..docx" then you will have problems downloading the file from ANGEL, whether you upload it as a File, a Content Link, if a student submits it to a Dropbox or Discussion Forum.

We have done our best to find and fix the files that do not work in ANGEL.

If you experience any trouble downloading a file from ANGEL, take a look at the name of the file. Does it contain double-dots, ampersands or special characters?

You can contact TLT and they can assist you with fixing the file in ANGEL. Once you get into a habit of naming your files with only letters, numbers, underscores, and dashes, and your extension only has one dot before it, you will no longer have issues with documents on a web server.

Posted at 03:17PM May 19, 2011 by sgerald

Thursday, April 7, 2011

KUMC Exemplar Online Courses: Thursday, April 21st, 12 noon - 1 pm, B012 Nursing

Please join us for another session in which KUMC faculty demonstrate how they are using technology in their courses. In this session, see…

Norbert Belz (SAH-HIM and OT):
In the Health Information Management (HIM) Department, faculty members are faced with the challenges of having classroom and online students in the same course. Norbert utilizes Camtasia Relay in creative ways to allow for the coordination of his HIM courses as well as a graduate Occupational Therapy course. Come see how he does it.

Michael Parmely, Thomas Yankee, and Jim Fishback (SoM-CORE 810: Inflammation and Immunity)
In this 4-week module, formal lectures were replaced by a novel approach to teaching critical thinking skills in the context of clinical case discussions in a large group format.

No RSVP is needed, but you can register at if you'd like to receive email reminders about this event. Questions? Contact Dave Antonacci (x8-7144) in TLT.

Posted at 12:14PM Apr 07, 2011 by dantonacci

Thursday, March 31, 2011

Adding Educational Multimedia to Your Course - Resources

Teaching & Learning Technologies presented to faculty about adding educational multimedia (videos) to their courses. Specifically, they presented about why you should include it in your course and some general instructional strategies for educational multimedia. Crystal Cameron-Vedros, from the copyright department in the library spoke about copyright. Then, faculty learned where to go to find some educational multimedia, how to add it into ANGEL, and some technical instructions on how to add these videos to a PowerPoint, how to record audio, and how to play video files on a Windows vs Mac computer.

A number of faculty asked for an easier way to get to all the links on our handout, so they are below so you can easily click on the link you want. As always, if you have any questions feel free to contact Teaching & Learning Technologies.

Embed and/or Link Videos

The following websites provide you a URL or embed code that allows you to add the video directly into your course content. To do this, look for the words 'embed' or 'share' and copy the embed code. Then, paste it into the "source" view of the HTML Editor.

Youtube --
Link or embed these videos in your course--you can customize the embed code to not include related videos or to create different sizes of the embedded video.

Teachertube --
Link or embed these videos in your course--create an account to not see the ads before viewing each video.

Vimeo --
Usually higher quality videos, you can link or embed these videos into your course.

TED Talks --
Link or embed these inspirational talks for your students to view.

LearnersTV --
Video lecture courses you can link (cannot embed) to in your course.

Download Videos

The following websites allow you to download videos. Remember, if you download a video to put up in ANGEL, it is a good idea to stream the video so your students do not have to wait for the video to download and since you can only upload files less than 50 megabytes into ANGEL. Contact TLT to stream the videos for your course.

Teachers TV --
Register for free to download videos, or view them without registering.

Teachers’ Domain --
Must register to view and download for free.

MedEd Portal --
Must register to download these resources for free. There are more than just videos in this portal. (Simulations, Tutorials, Documents, Programs, etc.)

Technical How-To

The following websites allow you to download software which allows different types of media to work on your computer.

Camtasia Relay --
You must have an account before you are able to log in. Contact TLT to get an account.

Click on the top option to download the correct and most recent version.

This tutorial will walk you through how to make the LAME encoder work with Audacity.

Play windows media videos on a Mac computer.


Posted at 09:48AM Mar 31, 2011 by sgerald

Friday, March 25, 2011

ANGEL File Problem with "&" and ".."

Since our March update this week, we have been experiencing a problem with the way ANGEL now handles files containing certain reserved characters in their filename. Uploaded ANGEL files named with an ampersand ( & ) or two periods ( .. ) may not open, and you may get a "400 - The request was not understood" error. For example, "Health & Wellness.doc" or "Heart..ppt" may not open in ANGEL and give an error.

We are working to identify and rename/fix all these files in our ANGEL system. Please let us know if you receive a "400 - The request was not understood." error when opening an ANGEL file, so we can rename/fix that file for you.

If you upload a new file into ANGEL and that filename contains reserved characters, ANGEL will automatically replace any reserved characters with an underscore (_), so you should not have this problem with files uploaded since Wednesday (3/23) morning.

We apologize for the inconvenience this problem is causing you and your students.

Posted at 12:00PM Mar 25, 2011 by dantonacci

Tuesday, March 15, 2011

iSpring Free: Convert PowerPoint to Flash Interactions

Instructors sometimes need to present their PowerPoint presentations to their students. Many of them will upload the PowerPoint file directly into ANGEL for the student to view the presentation. The student's experience to view a presentation goes something like the following.

Click into the course > Click on the Lessons tab > Click in the Module folder > Click on the File to download the PowerPoint > Wait for the timer to automatically download the file OR Click directly on the link to download the file > Click Save or Open file > Open the file in PowerPoint > Click Presentation to watch the full presentation.

Wouldn't it be nice to cut down on all these clicks so the student can view the presentation without having to download a file, open it in a program, then click the view the presentation?

iSpring Free is a tool you can use to convert any PowerPoint file into a Flash file. I've embedded an example of one below. As an instructor, you convert your PowerPoint, upload the SWF file to ANGEL, and then the students will click through the slides from within ANGEL. Their new experience will change to the following steps.

Click into the course > Click on the Lessons tab > Click in the Module folder > Click on the Page with the embedded Flash file.

It's not only a quicker experience for your students, but if you don't want to give out your presentation for your students to edit or change, this provides you with a way for your students to only view the presentation; there's no access to edit it at any time.

If you are interested in using iSpring Free, you can download it free at It works within PowerPoint (you will see a new tab in the ribbon called iSpring) and you are one click away from converting the file into flash.

Another exciting feature of iSpring Free is the button that allows you to easily add YouTube videos to your presentation!

Here is an example of a Voice Over PowerPoint converted using iSpring Free.

Posted at 05:18PM Mar 15, 2011 by sgerald

Monday, February 28, 2011

Successfully Adding Educational Multimedia to Your Courses

If you're tired of text-only courses and want to add educational video to your courses, this session is for you. Learn:

  • Why include educational multimedia in your course?
  • What are the educational possibilities?
  • How to successfully integrate multimedia to improve student learning?
  • What resources are available?
  • What are the technical how-to's, such as adding video to PowerPoint?

Tuesday, March 29
12 noon - 1 pm
1014 Orr Major

No RSVP is needed. (If you'd like to get an email reminder for this session, you can "register" at, but this is not required.)

Questions? Contact TLT at x8-7107 or

Posted at 02:46PM Feb 28, 2011 by dantonacci

Thursday, February 10, 2011

Reviewing Web Conferencing Systems

Since Blackboard has purchased Elluminate Live with full support going until December 2012, we have decided to look at other possible web conferencing systems. A committee of faculty and staff has been assembled and reviewing has begun.

In reviewing what we need at KUMC in a web conferencing system, we came up with this list (in no specific order of importance) of required items we need in a system.

  • Recording and archiving
  • Encryption
  • Breakout rooms
  • Live scribing
  • Simplicity
  • PowerPoint integration
  • 24x7 end user support
  • Indexing
  • Interactive whiteboard
  • Polling
  • Desktop and application sharing
  • Text chat
  • Integrated authentication
  • Faculty can schedule sessions
  • Audio and video capabilities

Some of the systems we will review are:

  • Adobe Connect
  • Microsoft Live Meeting
  • Cisco WebEx
  • iLinc
  • And others..

For more information on Blackboard's plans for Elluminate, see Blackboard Collaborate.

Posted at 02:52PM Feb 10, 2011 by sgerald

TLT at New Campus Locations (Temporarily)

While Wahl Hall West is being renovated, our offices are being temporarily relocated, possibly until August 2011. We moved on Tuesday November 16 and Wednesday November 17. We will continue to have our main phone (x8-7107) and the TLT email account ( if you need immediate support.

If you need to meet with us, our new locations will be:

4034 Taylor (TLT North): Dale Gustafson, Grant James, Phil Wilhauk

3016 Orr-Major (TLT South): Dave Antonacci, Susan Bailey, Tennille Fincham, Stephanie Gerald, Nellie Modaress, Kathy Tally, Clay Threlkeld

Come say hello if you are in the area!

Posted at 02:31PM Feb 10, 2011 by sgerald

Thursday, February 3, 2011

Review of Research on Synchronous and Asynchronous CMC

With the addition of the ANGEL-Elluminate Bridge, you can now directly add synchronous voice chats and webconferencing to your ANGEL coursesite, combining the advantages of both synchronous and asynchronous communication to your teaching.

In her literature review of synchronous and asynchronous educational discussions, Johnson (2006) found "combining synchronous and asynchronous online discussion results in higher levels of student satisfaction and mastery of course requirements than implementation of either mode in isolation... Both synchronous and asynchronous forms of online discussion have advantages and there is evidence that both contribute to student cognitive and affective outcomes, albeit in distinct fashion." (p. 51)

  • "Asynchronous discussion facilitates student learning and higher-level thinking skills, perhaps due to the cognitive processing required in writing, and time to reflect upon posted messages and consider written responses." (p. 51)
  • "Where as synchronous discussions have the advantages of providing a greater sense of presence and generating spontaneity." (p. 47)

“The combined use of computer mediated communication tools may be required in order to meet the needs of all learners regardless of individual differences in cognition and personality.” (p. 52)

Johnson, G. M. (2006). Synchronous and asynchronous text-based CMC in educational contexts: A review of recent research. TechTrends, 50(4), 46-53.

Posted at 10:28AM Feb 03, 2011 by dantonacci

Monday, January 3, 2011

Update Your Old ANGEL Login Links

When we upgraded to ANGEL 7.4 last year (December 2009), we simplified the login address from to, dropping the "/angel". If you had bookmarks and shortcuts to the old ANGEL login address, you were automatically redirected to the new login location. For Spring 2011, we are eliminating the redirects and presenting users with a webpage prompting them to update their ANGEL login bookmarks and shortcuts with the new login address. If you need assistance updating these bookmarks and shortcuts, please contact TLT at 913-588-7107 or

Posted at 11:24AM Jan 03, 2011 by dantonacci