Thursday, December 12, 2019

Scheduled Blackboard Mobile App Maintenance

Starting on December 16 at 9:30 PM and ending on December 17th at 2:30 AM the Blackboard Mobile app will be unavailable due to Blackboard performing maintenance. If you need to access Blackboard on a mobile device during this time please use a web browser on your device to access Blackboard. We apologize for the inconvenience this may cause.

Tuesday, December 10, 2019

Panopto Upgrade 12/30

On December 30th starting at 7:30 AM and ending at 5 PM Panopto will be upgraded to a new version. This upgrade will bring in new features and enhance the existing ones. If you wish to know more please contact TLT by email at tlt@kumc.edu.

Upload an offline recording.

  1. Sign into the Panopto desktop application.
  2. Go to Manage Recordings
  3. On the video that was recorded click on Upload to Server
  4. Choose the folder that you want the video to be published to.
  5. Click Upload. Panopto will publish the video to the server and it will be viewable once it is processed.

Sunday, December 8, 2019

Blackboard login issue 12/8

Between 6:30 am and 7:15 am on 12/8 users may not have been able to login to Blackboard.  The issue has been resolved.

Tuesday, November 26, 2019

Panopto Scheduled Downtime November 27th - Completed

To finish the work that started on November 18th Panopto will be down starting at 8 AM on November 27th. This downtime will be from 8 to 8:45 AM. We apologize for any inconvenience this may cause. Offline Panopto recordings can still be done during this time. If you need any assistance making an offline recording, please contact your TLT liaison for help.

Upload an offline recording.
1. Sign into the Panopto desktop application.
2. Go to Manage Recordings
3. On the video that was recorded click on Upload to Server
4. Choose the folder that you want the video to be published to.
5. Click Upload. Panopto will publish the video to the server and it will be viewable once it is processed.​

UPDATE: This downtime has been completed and Panopto is back up and running normally. We appreciate your patience and understanding. We also apologize for any inconvenience this may have caused. Due to this downtime an issue arose with the KUMC Single-Sign on option for the web portal. In the mean time if you need to login to Panopto on the web please use the Blackboard option. The desktop application is still working fine and users will see no issue with that.

UPDATE: The KUMC Single-Sign on is now back up and running. This downtime and work has been completed. We apologize for the inconvenience of this maintenance. 

Wednesday, November 13, 2019

Panopto Scheduled Downtime November 18th - Finished

Panopto will be performing maintenance to resolve an issue with the web site performing unscheduled restarts. This maintenance will start at 8AM on November 18th and end at Noon. Offline Panopto recordings can still be done during this time. If you need any assistance making an offline recording, please contact your TLT liaison for help.

When the Panopto web site is back on line the recording will need to be manually uploaded. To do this see the instructions below. Online recordings already on Panopto will be unavailable during this time. If you need to view a video during this downtime, please download the video prior to this day. If you have questions please contact your liaison and they will be able to answer any questions you might have. We apologize for any inconvenience this may cause.

Upload an offline recording.
  1. Sign into the Panopto desktop application.
  2. Go to Manage Recordings
  3. On the video that was recorded click on Upload to Server
  4. Choose the folder that you want the video to be published to.
  5. Click Upload. Panopto will publish the video to the server and it will be viewable once it is processed.
Panopto is now back up and running normally. We apologize for any inconvenience this may have caused.

Friday, November 1, 2019

Blackboard Collaborate Schedule Maintenance 11/14/2019

Blackboard Collaborate will be upgraded on November 14th, from 1-5 AM. During this time users may experience intermittent downtime. We apologize for any inconvenience this may cause.

Tuesday, October 29, 2019

Panopto Outage 10/29 - RESOLVED

Starting at 5:45 AM the Panopto site is currently experiencing an outage. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause.

UPDATE: This outage has been resolved and Panopto is again functioning normally. We apologize for any inconvenience this may have caused.