Wednesday, December 30, 2015

Blackboard Upgrade January 4th and 5th

Blackboard will be unavailable starting at 6AM on Monday January 4th and will not be available until 6PM on Tuesday January 5th. During this time Blackboard will be upgraded to a new version. No content will be lost during the upgrade. We apologize for any inconvenience this may cause.

UPDATE: The Blackboard upgrade has been completed and Blackboard is now available to for all users. Please let TLT know if you encounter any issues. We apologize for any inconvenience this may have caused.

REMINDER: ExamSoft Will Be Unavailable January 2-3

ExamSoft will be conducting maintenance on their servers from Saturday, January 2 at 1 PM Central until Sunday, January 3 at 12 PM Central.  During this time, all ExamSoft products and services will be unavailable.

While KUMC has no ExamSoft exams scheduled for this time, please be aware that you will be unable to login to the ExamSoft web portal to view reports, write questions or create assessments during this 23 hour period.

Friday, December 18, 2015

ScheduAll Maintenance Friday December 18, 2-4pm

ScheduAll (including web reports) may be unavailable for periods of time between 2:00 PM - 4:00 PM Friday, December 18 as we perform database maintenance.

Wednesday, December 16, 2015

ExamSoft Maintenance January 2-3

ExamSoft will be conducting maintenance on their servers from Saturday, January 2 at 1 PM Central until Sunday, January 3 at 12 PM Central.  During this time, all ExamSoft products and services will be unavailable.

While KUMC has no ExamSoft exams scheduled for this time, please be aware that you will be unable to login to the ExamSoft web portal to view reports, write questions or create assessments during this 23 hour period.

Monday, December 14, 2015

KUMC Login Issues (12/14)

KUMC is currently experiencing login issues with multiple systems. Blackboard is also affected by this issue. We will post an announcement when it is resolved. We apologize for any inconvenience this may cause.

Update: The login issue has been resolved and Blackboard if functioning normally again.

Tuesday, December 8, 2015

Emergency Blackboard Restart Completed

Both Blackboard servers were restarted between 11:45 am-12:30 pm today, December 8 to resolve reported issues affecting some services.  These restarts were performed one at a time so Blackboard was never completely unavailable but it is possible users were temporarily impacted if they happened to be on that server when the restart began.

Both servers are back to normal and the reported issues have been resolved.

Friday, December 4, 2015

Slow System Performance - 12/4/15 7:30-8:30 am

Multiple systems on campus, including Blackboard and Adobe Connect,  experienced slower than normal performance between approximately 7:30 am and 8:30 am this morning, Friday December 4.

This issue has been resolved and performance since 8:30 am has returned to normal response times.