Thursday, September 17, 2015

Camtasia Relay with OSX version 10.10.5 - records blank screen

Mac users please keep this issue in mind if you need to use Camtasia Relay:


https://support.techsmith.com/hc/en-us/articles/207249138-TechSmith-Relay-Recording-is-black-on-OSX-10-10-5

Recording the screen looks fine, but after stopping the recording the preview window shows only a black screen and the cursor. The video will publish as black also.

Impacted OS
OSX 10.10.5

Techsmith is working on the problem and will let us know as soon as a fix is available.

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