Thursday, March 28, 2013

Blackboard Mobile Training PPT and Video

The PowerPoint presentation that was used during Wed. and Thurs. Blackboard mobile training is located here.
Blackboard Mobile PowerPoint

Also if you would like we did record the training if you missed it. Unfortunately you will not be able to see our iPad screen due to the limitations of recording an iPad screen. You may view the video here.  Mobile App Training recording

Monday, March 25, 2013

Angel temporarily Unavailable (3/25) - Resolved

Users may have experienced an issue logging into and using Angel for a few minutes from 10:04 to 10:14 PM Monday March 25th. The issue has been resolved. We apologize for any inconvenience.

Monday, March 18, 2013

Cloud Feature Maintenance (March 21)

The Social Learning Cloud Services will be unavailable from March 21, 2013 at 8 PM to March 22, 2013 at 5 AM. The services will be undergoing maintenance and infrastructure upgrades to improve performance and resolve issues. The Cloud Profiles, People, Messages, and Spaces tools from the Global Navigation will be unavailable or may exhibit inconsistent behavior during this window. We apologize for any inconvenience.

Wednesday, March 6, 2013

Scheduled Blackboard Maintenance (3/18) - Finished

The maintenance has been completed and Blackboard and the Cloud Features are functioning normally. We apologize for any inconvenience this may cause.

Tuesday, March 5, 2013

Problem streaming Windows Media files - March 5

We are currently unable to stream Windows Media files (.wmv). We are in communication with RealNetworks and will update the blog as soon as the problem is solved. If you have trouble in the meantime, call TLT-EdTech at ext 87107 or email at tlt@kumc.edu and we will try to offer an interim solution.

Monday, March 4, 2013

Blackboard Firefox Issue

We have identified an issue with Firefox and the drag and drop feature in the Discussion Forum and Grade Center. This issue is only occurring in Firefox 19 (The current release of Firefox) and not in any other version of Firefox. Firefox has confirmed this issue and plans to fix this issue with the newest release of Firefox (Which is Firefox 20). If you use the drag and drop feature in either the discussion forum or the Grade Center the only work around for now is to use another browser. I.E Internet Explorer, Chrome. We apologize for any inconvenience this may cause.

Friday, March 1, 2013

Blackboard Outage (3/1) - Resolved

Users may have experienced an issue while trying to login to Blackboard on March 1 between 12:50 and 1:13 PM. This issue has been resolved and Blackboard is again functioning normally. We apologize for any inconvenience this may have caused.