Tuesday, November 12, 2013

ARES COURSE RESERVES AND CHROME



Some users in Blackboard are currently experiencing a blank screen when accessing the Ares Course Reserves system using the Chrome web browser.  Ares Support is working on a solution but there is no fix available at this time.

In the meantime, there are two possible workarounds:

  • ·         Use an alternate web browser such as Internet Explorer, Firefox or Safari (Mac only) to access Ares course reserves. 
  •  You may also resolve the issue for your current session by following these steps.
 Chrome will place a shield icon in the address bar to indicate that you are on a site with insecure content.


To allow the page to show all content you need to click on the shield. You will see a dialogue box like the one below:




Click on Load unsafe script to refresh the page. The content should now be visible.


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