Friday, May 31, 2013

RTF Files and Blackboard

When opening an RTF file in Blackboard using Internet Explorer you will be prompted to login again 2 possibly even 3 times. This has been made an official bug by Blackboard and they will release a fix for it some time later. If you run into this issue the workaround is to click "Cancel" when you are prompted and it will then open the file. You can also use another browser (FireFox, Chrome, Safari) to download these types of files without an issue. We apologize for the inconvenience.

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