Monday, December 24, 2012

Angel temporarily Unavailable (12/24) - Resolved

Users may have experienced an issue logging into and using Angel for a few minutes from 4:43 to 4:55 AM Monday December 24th. The issue has been resolved. We apologize for any inconvenience.

Thursday, December 13, 2012

Friday, December 7, 2012

ANGEL Outage (Resolved)

Angel experienced an unplanned outage between 11:57 am and 12:04 pm Friday morning December 7.

The situation has been resolved and Angel is again functioning normally.  We apologize for the inconvenience.

Thursday, December 6, 2012

Camtasia Relay Upgrade December 11th, 6 am - 5 pm

On Tuesday, December 11th, we will be upgrading our Camtasia Relay system to Version 4.1. We're currently running Version 3.1. Camtasia Relay will not be available on 12/11 from 6 am - 5 pm while we run this upgrade. Although you will not be able to make new recording during the upgrade outage, you and your students will be able to view your existing recordings during the upgrade.

After the upgrade, your account and profiles will still work, but a new Camtasia Relay 4.1 client recorder will need to be installed on your computer. Additionally, some controls will look and operate a little differently. During the week of the upgrade, I will send you additional information and instructions to make this change as smooth as possible.

In addition to fixing several bugs, the new CR 4.1 has better file compression, runs on Macintosh X Mountain Lion, and allows recording of webcam video and system audio. If you're interested in learning more about the new CR 4.1 capabilities, go to:

 http://www.techsmith.com/tutorial-camtasia-relay-recorder-overview.html

Questions? Call Grant at x8-7130.

Wednesday, December 5, 2012

Angel temporarily Unavailable (12/4) - Resolved




Users may have experienced an issue logging into and using Angel for a few minutes from 11:10 to 11:55 PM Tuesday December 4th. The issue has been resolved. We apologize for any inconvenience.

Saturday, December 1, 2012

ANGEL Maintenance Outage: 12/4, 10:00 pm - 10:15 pm

We need to do database maintenance that will affect ANGEL. This work will require a 15-minute ANGEL outage on Tuesday (12/4) starting at 10 pm. Please do not begin any assessments or course activities you cannot complete before 10 pm. Sorry for this inconvenience.