Wednesday, August 16, 2017

Upcoming Scheduled Maintenance

ExamSoft will be conducting scheduled maintenance on the legacy portal on August 26th. We expect the maintenance period to begin at 10 pm ET and conclude at 11:30 pm ET. During this time, the ExamSoft portal will be inaccessible. Exams that were previously posted will be available for download. Additionally, uploads completed during the maintenance window will successfully upload, however they will not complete processing until after the maintenance has ended. This means that you will not see the uploads within the portal or receive any email confirmations until after the maintenance period.

For updates during the maintenance period and for notification on when the maintenance has concluded, please visit

Thursday, August 10, 2017

Blackboard Maintenance 8/10 - 8/11

Blackboard will be running maintenance tonight from Thursday at 11 pm until Friday at 1am.
While they anticipate no interruption in service as a result of the work, there may be brief periods of intermittent connectivity.
We apologize for any inconvenience this may cause.

Wednesday, August 9, 2017

TLC Scheduled Maintenance

TLC will be unavailable during the following times due to scheduled maintenance.

Please do not plan on completing training during this time:

Thursday, August 10, 2017 4:30AM - 4:40AM CST

Friday, July 28, 2017

Blackboard maintenance (7/30)

Blackboard will be running a required maintenance this Sunday from 3am to 3:30am July 30th.
Very little impact is expected and any downtime will be limited to one to two minutes at most.
Users will experience slowness or a temporary "page cannot be displayed" error during this time.
Please do not start anything you can not complete before this maintenance window.
We apologize for any inconvenience this may cause.

Monday, July 17, 2017

ExamSoft Administration Certification

Ron Knight and Jessica Smith have successfully completed ExamSoft’s newly created certification process to become certified ExamSoft Administrators. Tim Doughty is in the process of finalizing his certification and expects to have it completed in the very near future.

Bring Your Own Device (BYOD) Testing

Beginning this summer with the School of Medicine’s Pre-matriculation students, the SoM will be making the move to bring your own device (BYOD) testing for incoming first year medical students. The introduction of BYOD testing allows the School of Medicine greater flexibility in where exams are given. Instead of being confined to the Testing Center, they will be able to test in the large classrooms in the HEB. While for the immediate future Testing Services will schedule computer labs as backups in case of major exam issues, once the initial implementation period has passed, the move to BYOD will free up lab space and give Testing Services some much needed flexibility in their scheduling. Additionally, the development of BYOD testing will allow greater ease in the use of alternate sites for distance learning students.

Thursday, July 6, 2017

Blackboard Phishing Emails

Some KUMC users may have recently received emails claiming their Blackboard account has changed. These emails are not authentic. If you receive such an email, do NOT open the attachment or submit any requested information. Just a reminder, always be aware of phishing attempts and any suspicious emails which ask for your username and password or personal information. If you have any questions or have been impacted by a phishing attempt, please contact Information Security as soon as possible or call the Jayhawk Tech Clinic at 8-7995.